Effective Date: July 13, 2026

Last Updated: July 13, 2026

These Terms of Service (“Terms”) govern your access to and use of the website, online booking system, and services provided by Dragonfly Nail Lounge (“we,” “us,” or “our”). These Terms are intended to comply with applicable United States laws and regulations.

By accessing or using the Website or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not use our Website or services.

1. ACCEPTANCE OF TERMS

By using the Website or services, you accept and agree to be bound by these Terms and all applicable policies referenced herein, including our Privacy Policy.

2. USER ELIGIBILITY

To use the Website or Services, you must be at least 18 years of age and have the legal capacity to enter into a binding contract. If you are under 18 years of age, you may use the Website or Services only with the involvement and consent of a parent or legal guardian.

3. SERVICES PROVIDED

We provide nail care and beauty services, including manicures, pedicures, nail enhancements, nail art, gel services, acrylic services, and related beauty treatments. You agree to use the Website and Services only for lawful purposes and in compliance with these Terms and applicable laws.

4. ACCOUNT REGISTRATION

Certain features may require account registration (such as booking appointments). You agree to provide accurate and complete information and maintain the confidentiality of your account credentials. You are responsible for all activity under your account.

5. USER OBLIGATIONS AND RESTRICTIONS

You agree not to:

• Use the Website for unlawful purposes

• Harm, disrupt, or interfere with the Website or services

• Violate applicable laws or third-party rights

• Use automated systems without prior permission

• Attempt unauthorized access to systems or data

6. PAYMENT AND BILLING

If you purchase paid services or any of our products, you agree to provide accurate billing information. Payments will be processed according to pricing and terms displayed at checkout. You authorize us or our payment processor to charge your payment method.

7. SMS/TEXT MESSAGING TERMS

By opting in to receive SMS text messages from Dragonfly Nail Lounge, you agree to the following terms:

• You consent to receive automated promotional and transactional text messages (such as appointment reminders, special offers, and service updates) from Dragonfly Nail Lounge at the mobile number provided. Consent is obtained through a clear and conspicuous opt-in form and is not a condition of purchase. Message frequency varies depending on user interaction but typically ranges from 1–4 messages per month.

• SMS services are intended for users located in the United States only.

• Message and data rates may apply to any messages sent to you from us and to us from you.

• You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us.

For assistance, reply HELP or contact customer support at:
Email: [email protected]

Phone: +1 423-540-4332

• Mobile carriers are not liable for delayed or undelivered messages.

8. THIRD-PARTY LINKS

The Website may contain links to third-party websites or services. We are not responsible for third-party content, privacy practices, or activities.

9. PRIVACY POLICY

Your use of the Website and services is governed by our Privacy Policy.

10. TERMINATION

We may suspend or terminate your access to the Website or services at any time if we believe you violated these Terms or engaged in harmful or unlawful conduct. Upon termination, you must stop using the Website and services.

11. LIMITATION OF LIABILITY & DISCLAIMER OF WARRANTIES

The Website and services are provided on an “as is” and “as available” basis. Dragonfly Nail Lounge makes no warranties, express or implied, regarding the operation or availability of the Website or services.

To the fullest extent permitted by law, Dragonfly Nail Lounge shall not be liable for any indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of the Website or services.

12. INDEMNIFICATION

You agree to indemnify and hold harmless Dragonfly Nail Lounge, its employees, affiliates, and partners from claims, damages, liabilities, and expenses arising from your use of the Website or violation of these Terms.

13. GOVERNING LAW

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law principles. Any legal action arising out of or relating to these Terms or your use of the Website or Services shall be brought exclusively in the state or federal courts located in Cocke County, Tennessee, and you consent to the personal jurisdiction and venue of those courts.

14. CHANGES TO TERMS

We reserve the right to modify or update these Terms at any time. Changes will be posted with an updated Effective Date. Continued use of the Website or services constitutes acceptance of the updated Terms.

15. CONTACT US

Dragonfly Nail Lounge

159 US-25 E, Suite 2

Newport, TN 37821

United States

Email: [email protected]

Phone: +1 423-540-4332